Synergy believe that Incredible things can happen when long standing and trusted partnerships are utilised to the customers benefit, and our unique approach to managed print services and our many success stories demonstrate this.
Our partnerships ensure that regardless of your requirements, geography and aims we will always have the very best solution to meet your needs.
We don’t accept just any manufacturers or resellers as partners: they are all carefully selected based upon their proven capabilities, and as we’ve worked with them for many years we know which will perform best for each of our customers.
We partner with manufacturers and resellers who provide class leading hardware, software and services, which ensures that we can offer the very best solutions to our customers across our entire portfolio.
These partnerships also provide us with a global reach that very few, if any independent managed print and document providers in the UK can match.
Our passion for collaboration also extends to our customers: we never view any project as a “one-off” because we know that by taking a proactive approach to our customer relationships, they in turn become our partners for the long term.
In the managed print industry, its estimated that approximately 45% of customers are dissatisfied with their existing print provider and actively seek new providers when renewing agreements. We live by the adage that retaining customers is better than seeking new customers so our primary objective is to retain all of our customers by providing the highest levels of service. We’re proud of this aim and even more proud that we’re successful in this.